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Zero Co

<span style="font-size: 12pt; font-family: Arial, sans-serif; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">PANIC!!!&#xA0; <span style="font-size: 12pt; font-family: Arial, sans-serif; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">Just kidding there is no need to panic, sometimes our delivery partners face delays due to network issues or weather events. It is always best to check their website to see if your delivery area is affected. You can check this via your tracking link.&#xA0; <span style="font-size: 12pt; font-family: Arial, sans-serif; font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; vertical-align: baseline; white-space: pre-wrap;">If you are unsure or it has been a long time since your parcel has made any movements please feel free to reach out to our Customer Service Team so they can assist you! You&apos;ll find us at&#xA0;<a href="mailto:&lt;a data-fr-linked=">hello@zeroco.com.au</a>&quot;&gt;<span style="font-size: 12pt; font-family: Arial, sans-serif; color: rgb(0, 0, 0); font-variant-ligatures: normal; font-variant-alternates: normal; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-position: normal; text-decoration: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space: pre-wrap;"><a data-fr-linked="true" href="mailto:hello@zeroco.com.au">hello@zeroco.com.au</a>

We are shipping all of our do-goodies orders from our warehouse in Sydney via Australia Post, so please allow the usual time it takes for mail to reach you.

Once it's been packed (within 1 business day), we'll be sending you an email with a tracking

My order is delayed, what should I do?

⛵️ Shipping

How Does Zero Co Work?

What products do you sell?

How to order with Zero Co!

Where and how are your Forever Bottles made?

Where and how are your refill pouches made?

Aren't your Forever Bottles single-use?

Cleaning your Forever Bottle

How do you clean your pouches?

🤠 How do we work?

How do I fill my Forever Bottle?

Where is my Return Mailer?

How and when do I return my refill pouches?

Can I buy the pouches only and not the bottles?

Do you have to clean the pouches before you return them?

Do you have an actual shop where I can buy Zero Co from?

Do you offer wholesale or bulk orders?

📦 Ordering & Returns

What ingredients are in your products?

Do you offer samples?

Where are your products manufactured?

What fragrances do your products have?

What's in your fragrances?

I'm allergic to certain ingredients - how do I know your product is safe for me?

How long will your products last?

Do your products contain soap?

Are your products antibacterial?

Are your products grey water/ septic tank safe?

Are your products palm oil free?

Are your products cruelty free?

Are your products vegan?

Are your products organic?

Are your products low tox / toxin free?

Have you tested for sensitive skin?

Is your Bodywash pH balanced?

What's that plastic film around your dish tabs?

Are your products free of isothiazolinones and Phthalates?

Are your products safe for use during pregnancy and around babies?

🌿 Formulas

Are you developing new products?

Toilet Paper FAQ

Shampoo & Conditioner FAQ

Deodorant FAQ

Body Lotion FAQ

Pegs FAQ

Swedish Dish Cloths FAQ

Do you have a floor cleaner?

Fabric Soaker FAQ

2nd Deodorant Fragrance FAQ

Limited Edition. Zero Co x The Hidden Sea Wine FAQ

🧻 New Products

How many washes can I expect from the laundry detergent?

Is the laundry liquid suitable for use in a top loader or front loader machine?

Are your products safe for use on delicate fabrics?

How should the Stain Remover be used?

Is the Multi-Purpose Cleaner actually multi-purpose?

Is your Bathroom and Shower Cleaner safe on stone?

Dishtabs - A few TIPS for success 🌟

🧴 Usage Instructions

Do I have to pay for shipping?

What carbon emissions are associated with your deliveries?

How long will it take to get my order?

How do I check the status of my order?

Where do you ship to?

Do you deliver to PO Boxes and Auspost Parcel Lockers?

Why do you use 2 different delivery partners?

Why should I subscribe to Zero Co products?

How do Zero Co subscriptions work?

How do I manage my subscription?

How do I cancel my Zero Co subscription?

🪃 Subscriptions

How do I change my address?

Is this a subscription service?

How do I delete my account?

Shareholders: What's next?

What payment methods do you accept?

Is it safe to use my credit card?

How do I redeem my Zero Co E-Gift Card?

Do you have a referral program?

🏡 Account

How do I contact your support team?

What is your refund & returns policy?

What is your privacy policy?

What is your cookie policy?

How to Register to become a Zero Co Affiliate

The three golden rules

How to access your dashboard

Getting to know your dashboard

How to complete your finance set up

How do the links and ads work?

Choosing the right ad and link

Tracking your progress

When do I get paid?

Payment structure

Where can I get more help?

🎁 Affiliates

🌟 Other

My order is delayed, what should I do?Updated a day ago